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About Us

smei is a name you can trust. We’re an award winning insurance broker* with over 19,000 customers, and we’ve been helping businesses like yours since 2002. We aim to deliver the right business insurance for the UK’s high street shops and small businesses, easily and without fuss, at a competitive price

We’re not like the comparison sites and direct insurers that want you to do the hard work yourself we believe in providing a personal service you can rely on.

Why?  Because we know that, as a business owner, you may not have time to find out exactly what insurance you need or pore over the finer detail of the cover. That’s our job – to offer the free advice you need to get the right cover.

In fact we make buying insurance as easy as 1, 2, 3:

  1. We’ll help you work out exactly what insurance you need, so that you’re fully protected should anything go wrong.
  2. We’ll save you time by taking on the task of searching our selection of the UK’s leading and specialist insurers, including AXA and LV, to find the right cover, at the right price for you.
  3. There’s no waiting around. Cover can be set up immediately, without fuss.

But don’t just take our word for it. On average, we’ve saved our customers over 15% on the price of their insurance**, and we’re a longstanding trusted ‘Gold Feefo Award Winner’ for customer service.  Just take a look at some of our reviews:

The best price every year, for 15 years
“Absolutely excellent. They’re fast, prompt and always call you back at your convenience. Very competitive – I’ve been a customer for the past 15 years and they always beat the price!“

They made it easier for me to run my business
“They suggested an insurance policy that makes it easier to run my business. It’s very easy to do and easy to understand.”

I wouldn’t try any other company
“They were very efficient, as always. I am so satisfied with the service that I wouldn’t try another company. All the stress was taken out of my hands.”

That’s not all – we’re backed by excellent credentials and financial stability. smei is a trading name of Jelf, a UK award winning expert in insurance and risk management, and part of the same business family as Marsh, a global leader in insurance broking and risk management. We use this strong market position and access to insurance products from a panel of the UK’s leading insurers to negotiate the best possible features, benefits, and prices we can for all our customers.

 

Sources:

* https://www.smeinsurance.com/knowledge-and-resource-hub/feefo-reviews/

** We randomly surveyed 54 new business policyholders (12.5%) with insurance start dates between 12 April 2019 and 1 August 2019. 93% made a financial saving by moving to smei, with an average saving of 15.96%. This data excludes commercial and residential insurance for landlords.

 

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