SMEi Wins the Gold Standard for Exceptional Service for the Third Year Running

By SME Insurance

Posted 02/03/18

When you’re looking for insurance, you want to know you’re working with a reputable company you can trust. So, we’re excited to announce that for the third year in a row, SME Insurance Services has won FEEFO’s Gold Standard Trusted Merchant Award.

FEEFO is an independent reviewing site that allows customers to rate their experiences with different companies. Their Gold Standard Trusted Merchant Award is given to businesses who have been rated by genuine customers as having delivered an exceptional service.

So thank you for all your fantastic reviews, we look forward to yet another year of providing an exceptional service to our customers.

Here are just some of the reviews that have helped win us the award:

Feefo 5 Stars
Professional and Competitive


The quotation was very thorough, the cover was increased considerably, they worked hard to win my business, would recommend.

Feefo 5 Stars
Hassle Free Insurance Purchase


Great friendly service, policy clearly and efficiently explained with minimum hassle by a very pleasant advisor.

Feefo 5 Stars
People You Want to do Business With


The response from the team was fast, intelligent and professional. Advice was readily available and I was expertly guided through to a successful conclusion. Superb.

Feefo 5 Stars
They Actually try to Help You get What’s Best for You


I shop around for insurance every year to find comparative prices. SME have always made me feel that they want to keep my custom. I think this is the only company in my line of work that actually can be bothered to try for their clients without trying to sell them something they don't need.

Feefo 5 Stars
After Only Three Weeks With Them I had to Make a Claim


Very efficient. I changed my insurance company on the 18th June and my cafe was flooded out by an upstairs tenant on the 3rd July. How embarrassing! I found the initial person I spoke to extremely helpful and he had a sense of humour- just what I needed at the time - they also saved me £100 per month on my previous insurance but with the same cover. Thank you SME!

Posted 02/03/18

Author: SME Insurance

Log your renewal
Need a reminder?
Latest from SME

How to Pair Your Meal With the Right Drink

It's easy to find guidance for pairing wine with your meal, but what if you fancy something else? Check out our guide for beer, spirits and…

The Nation's Perception of our High Street

As a leading insurance provider in the shopping and retail sector we conducted a study to explore how consumers feel about shopping on their local…

Christmas Countdown Star Prize

Every entry during the SMEI Countdown to Christmas competition receives an extra chance to win £100 to spend on a holiday with Late Rooms.

Christmas Countdown 1 Day to Go

Help us find the Christmas Stocking and you could win today’s prize. If you need a clue, think about where you might go where you are lent a dressing…

Quotes from a panel of UK Insurers