Existing Customers: 0330 134 4600 | Monday-Friday 8am-5pm
To access your policy documents, please click below. If you require assistance setting up your account for the first time, please contact customer services on 0330 134 4600.
Please click 'find out more' to see how to make a claim.
Need help with your policy documents? Want to make a change to your policy or just have a general enquiry? Click 'find out more.'
Please click 'find out more' to view our Complaints Procedure.
06/07/2026
Boost restaurant health and safety with practical guidance on risk assessments, food safety, allergens, fire safety, and daily compliance.
Understand food poisoning compensation claims, key evidence, and the records hospitality businesses need to defend allegations and respond correctly.
29/06/2026
A practical guide for leased and tenanted pub operators covering tenant responsibilities, landlord insurance, cover gaps, renewal checks and trading risks.