Defending SubPostmasters When the Worst Happens

Posted 21/08/19

SubPostmasters Insurance Services Congratulates the NFSP on its 120th Anniversary

SubPostmasters play vital roles in their local communities, offering bill-paying, banking and many other vital services alongside their main postal and parcel functions.

Their central place in the lives of small towns and villages is just one of the reasons why SubPostmasters Insurance Services is delighted to help defend them against the unexpected, with tailored, affordable insurance.

“I Couldn’t be Happier”

In fact, since we became the NFSP’s recommended Insurance Broker in 2018, we have been delighted with the response from members, who have been impressed with the strength of cover we are able to provide, and our ability to save them money on their premiums.

One such member is Norman ‘Dixie’ Dean, SubPostmaster at Pontycymer, a small village nestled in the Welsh Valleys near Bridgend. Dixie’s sub-post office provides locals and tourists alike with a wide range of vital services, from post, parcels and photocopying to banking, bill payment, vehicle taxation, travel money, and more.

Naturally, Dixie understands the importance of insurance and has always taken out insurance to protect the retail element of his business.

Before working with SubPostmasters Insurance Services he had found securing the right cover at the right price a challenging, time consuming task. But a call with one of our development executives changed that.

“I couldn’t be happier with SubPostmasters Insurance Services,” Dixie said. “The whole process of buying insurance was so much easier. I got help to work out the cover I need, a few quotes to choose from and was ready to go really quickly. I ended up with insurance I know I can rely on and, on top of that, they saved me a chunk of money on my premium. They are brilliant.”

Making Insurance Easy for SubPostmasters

That ability to make life easier for SubPostmasters comes down to our team’s knowledge of retail risk and insurance and our work to create a quick and easy insurance renewal system in tandem with NFSP retail team visits.

What’s more, we’re part of the Marsh group of companies – one of the world’s leading insurance brokers. That scale means we have strong relationships with a range of quality A-rated insurers – so we can offer bespoke cover and pricing. That is one reason why we have been able to save numerous customers money on their insurance*. 

Designed for You

Every insurance policy we arrange is tailored to an individual business like yours, so whether you run a sub-post office coupled with a convenience store, newsagent, off-licence, or other shop – we can help you.

So, if you have insurance questions, need help, or want to arrange cover, get in touch at or call 0330 134 4576 – working with us is one of the benefits of NFSP membership.



This is a marketing communication

*We randomly surveyed 54 new business policyholders (12.5%) with insurance start dates between 12 April 2019 and 1 August 2019. 93% made a financial saving by moving to smei, with an average saving of 15.96%. This data excludes commercial and residential insurance for landlords.

The Federation of SubPostmasters is an introducer appointed representative of Jelf Insurance Brokers Ltd. SubPostmasters Insurance Services is a trading name of Jelf Insurance Brokers Ltd. Jelf Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority (FCA) (for details see (  Not all products and services offered are regulated by the FCA. Registered in England and Wales number 0837227. Registered Office: Hillside Court, Bowling Hill, Chipping Sodbury, BS37 6JX.

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