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Customer Reviews from Feefo

Smei is delighted to announce we have won the ‘Feefo Trusted Service Award’ for delivering exceptional customer service. This is a fantastic achievement which we are immensely proud, so we would like to thank all our customers and colleagues for your support.

Feefo is an independent review site that allows customers to share their experiences of various companies. The ‘Feefo Trusted Service Award’ is only awarded to businesses who provide outstanding levels of quality and service, as rated by their customers and receive a service rating of between 4.0 and 4.4.

The award is a reflection of our commitment to outstanding service. So once again thank you to all customers who have left us a fantastic review. We look forward to yet another year of providing an exceptional service to our customers.



Feefo Overview

Based on 393 reviews

90% of our customers would recommend our service.

Member since: 30/06/2014

Customers Testimonials

Filter by:
Total Ratings
Positive feedback Positive feedback Excellent: 299
Positive feedback Good: 45
Neutral feedback Neutral: 11
Negative feedback Poor: 16
Negative feedback Negative feedback Bad: 22
Date: Rating Comments
Positive feedback
Yes I would recommend again. Always courteous and efficient. Shannon looked for a competitive quote which suited our business needs.
19/09/21 Yes
Positive feedback Positive feedback
Very good indeed
Positive feedback Positive feedback
Very pleased with price.
19/09/21 Very helpful
Positive feedback
They where helpful efficient and knew what I needed, the price was very competitive and easy to purchase
Positive feedback Positive feedback
They were very helpful and got the everything sorted out for me great job
15/09/21 Very professional
Positive feedback Positive feedback
Good service and understanding and service the quote is very good
15/09/21 Simple to do. Straight with the cost.
Positive feedback Positive feedback
No nonsense. Just straight forward.
Positive feedback Positive feedback
Excellent service
Positive feedback Positive feedback
I purchas my insurance from NICEIC and Elecsa Insurance Services. Profesional and quck Thanks guis
14/09/21 Would recommend
Positive feedback Positive feedback
Friendly and helpful
Positive feedback Positive feedback
Great Help and Explanations, good COOPERATION, Fast call ,
Positive feedback Positive feedback
10/09/21 Insurance
Positive feedback Positive feedback
This was so quick and easy to do, if only the same could be said about NICEIC membership.
10/09/21 Sensible and cost effective.
Positive feedback Positive feedback
Very informative and give plenty of notice for the renewal date.
Positive feedback Positive feedback
Fast friendly service and most competitive price for several consecutive years.
09/09/21 Quick and efficient service
Positive feedback Positive feedback
Quick and efficient
09/09/21 I did not take your insurance I could not speak to anyone after multiple
Negative feedback Negative feedback
Absolutely rubbish
Negative feedback
Asked for a receipt and didn’t receive anything.
Positive feedback Positive feedback
Very easy to use service at a good price
07/09/21 Highly Recommended
Positive feedback Positive feedback
Very professional service , highly recommended
Existing Customers
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