Frequently asked questions
Generally, we would welcome you to add links to our site from yours, however if you wanted to talk to us in more detail about such affiliations please call 0330 134 4602 to speak to the marketing team before doing so.
Having a previous clam doesn't necessarily mean you can't be covered. New policies are done on a case-by-case basis, therefore please call us on 0330 134 4564 to discuss your circumstances.
You will need to contact us quoting your policy number and we can then amend your details. Please note that the change of premises may affect the cost of your insurance.
We will need written confirmation of your renewal premium from your current insurer in order to guarantee the saving. Where an insurer has a minimum premium the saving cannot apply below this amount. Applies to commercial package insurances only. Offer applies to new clients only and may be withdrawn at any point. Not to be used in conjunction with any other offer. Subject to underwriting criteria. You will need to reference 'Beat your renewal offer'� at the beginning of the quote.
As quotes are only valid for a certain period of time, it is best to apply for a quote up to 30 days before your policy anniversary date.
If you are arranging insurance on the phone, you can be covered straight away, subject to a 10% deposit. The remaining payment can be set up within 7 days. Be sure to let us know you want cover to start immediately. However if you don't want immediate cover, you can specify a start date that suits you.
Using a broker to arrange your insurance may help reduce your workload and the associated time it takes you to search for your insurance. It is our aim to help you get value for money therefore we use the strength of our market position to negotiate with insurers, in advance, the product and premium pricing. We do this to help deliver the right product, at the right price for our customers. To present you with the options available to you, we compare insurance from a panel of UK insurers so that we can recommend a product to suit your business needs.
You can get a quote by telephone. On average a quote will take around 10 minutes over the phone, depending on the complexity of the business requirements.
Some types of insurance are a legal requirement to protect you and your business. Others may not be compulsory, but are advisable to protect you in the event of a claim. Insurance packages that appear to be cheaper can be a false economy if they do not provide appropriate cover. For example, if you don't have the necessary protection and an incident occurs, you could be liable to pay costs or compensation - which could cost your business dearly. Therefore, it makes sense to match your insurance protection to your requirements so that you have peace of mind that your business' financial security would not be affected in the event of a claim.
smei is always best. We have more than 10 hair salons and they never forget the renewal time, never renew the policy without asking, customer service always polite and solve any problems quickly. Also I can see all of my policies on their portal, no waste of paper, everything online. Thank you smei!
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