Existing Customers: 0330 134 4600 | Monday-Friday 8am-5pm
To access your policy documents, please click below. If you require assistance setting up your account for the first time, please contact customer services on 0330 134 4600.
Please click 'find out more' to see how to make a claim.
Need help with your policy documents? Want to make a change to your policy or just have a general enquiry? Click 'find out more.'
Please click 'find out more' to view our Complaints Procedure.
31/07/2026
Learn what affects pub insurance cost, from staff and stock to events, outdoor trading, claims history, lease responsibilities and payment options.
30/07/2026
Get answers to 40 pub insurance FAQs, from leased pub cover and renewal costs to events, beer gardens, cyber risks and business interruption.
24/07/2026
Learn what hotel owners are responsible for in the UK, from guest property and injuries to safe custody, notices, policies, and insurance cover.
