Coronavirus Resource Centre

Welcome to the smei Novel Coronavirus (COVID-19) resource centre. Here you will find all of our guidance relating to the virus. This area is updated as we release new content.

Business Resiliency, Insurance, and Claims Advice for UK Policyholders

Find advice on how to mitigate risks of the Coronavirus, if your insurance policies might cover you and how to prepare for a claim.

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Closing Facilities

Pandemic Response and the Temporary Closing of Facilities.

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Contacting Us

Apologies if you haven’t been able to get through to us at this busy time - we will answer your calls as soon as possible. Alternatively, please email customer.services@smeinsurance.com.

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Coronavirus and Cover

While many firms plan for emergency situations that impact business continuity; most are not prepared for the prolonged impacts.

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Coronavirus and Cyber Risks

Social distancing and lockdown measures have forced most businesses to close down their offices for the foreseeable future. However, the risk of cyber-threat is still very prevalent.

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Coronavirus and Insurance Considerations for Hospitality Business Owners

It is likely that hospitality business owners including restaurants and bars will not be covered by their insurance if the government decides to impose a complete lockdown on the hospitality.

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Coronavirus: The Impact on UK Property and Real Estate

As the coronavirus crisis affects our lives, a very practical question arises. What do these additional pressures mean for the commercial property and real estate market?

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COVID-19 Conditions For Unoccupied Properties

Information that will help you to prevent a breach of your insurance cover.

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FAQs

We've collated the most frequently asked questions to provide you with the answers you need to manage your business throughout these uncertain times.

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FCA COVID-19 Business Interruption High Court Test Case Consultation

Marsh (our parent company) has provided a submission to the FCA in support of policyholders advancing claims principally under non-damage BI extensions i.e. notifiable disease.

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Feeding the Nation During the Covid-19 Pandemic: Information for Food and Drink Businesses

Businesses in the food and drink sector face a range of unprecedented challenges - and there are a range of measures in place to help firms navigate these pressures.

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Five Reasons to Insure Your High Street Business During Lockdown

At a time when we should expect the unexpected more than ever, maintaining your business insurance cover is as important as it ever was.

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Helping Businesses With Risk Management During Covid-19

Businesses of all shapes and sizes are facing new unprecedented challenges. But what does that mean to how you manage your business?

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Is Your Business Prepared for the Coronavirus?

As the Novel Coronavirus (COVID-19) outbreak continues to spread it’s understandable that businesses are concerned throughout the UK and the World.

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Is Coronavirus a Tipping Point for Digital Health Care on Demand?

Could this be the tipping point for digital health care, especially for such recent innovations as telehealth, which allows us to consult directly with health care providers via a computer.

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Keeping People and Property Safe: Guidance for Retail and Hospitality Businesses

With government restrictions significantly affecting retail and hospitality businesses, there are a number of important considerations to keep in mind.

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Maintaining Mental Wellbeing During a Quarantine

If you're self-quarantining or practicing social distancing, it is essential that you consider how you can maintain your mental wellbeing.

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Managing the Impact of Coronavirus

While many firms plan for emergency situations that impact business continuity; most are not prepared for the prolonged impacts.

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Protect your home workers’ health & safety with ergonomic advice

With the Government introducing further measures to ensure that people stay at home, it has never been more important for your business to develop a work-from-home strategy.

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Useful links and Information

Links and resources available to support your business.

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The Government delays implementing IR35

Due to the ongoing Coronavirus outbreak, the government has delayed IR35 for 12 months.

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Working from home during the COVID-19 outbreak

Following specific guidance issued by the government, many businesses are now encouraging their employees to work from home where possible.

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Working Out at Home

With Coronavirus ‘Stay Home, Save Lives’ regulations in full swing, many people are turning to the internet for activities they would normally do out of the house.

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Virtual Teams and Effective Communications

Tools like Zoom and Microsoft Teams have quickly become the new normal. Managers now face a fresh set of challenges as everyone transitions to the reality of working from home.

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What do the CQC’s changes mean for health care providers?

The CQC are taking measures to assist care providers by changing the way they work to ensure they continue to help support the healthcare industry during The COVID-19 pandemic.

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World Day for Safety and Health at Work 2020 – Tools to support your business through COVID-19

The World Day for Safety and Health at Work 2020 is to focus on the outbreak of infectious diseases at work, focusing on the COVID-19 pandemic.

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Apologies if you haven’t been able to get through to our dedicated phone lines due to increased call volumes. Please bear with us at this busy time and we will answer your calls as soon as possible. Alternatively, please email customer.services@smeinsurance.com.

If you do need to make a claim please consult your policy wording for your insurer's contact details. 

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