existing customers

Existing Customers

existing customers

Access Your Documents

To access your policy documents, please click below. If you require assistance setting up your account for the first time, please contact customer services on 0330 134 4600.
Make a Claim

Make a Claim

Please click 'find out more' to see how to make a claim.
Customer services

Customer Services

Need help with your policy documents? Want to make a change to your policy or just have a general enquiry? Click 'find out more.'
Complaints

Complaints

Please click 'find out more' to view our Complaints Procedure.

91% of our customers would recommend our service

smei is always best. We have more than 10 hair salons and they never forget the renewal time, never renew the policy without asking, customer service always polite and solve any problems quickly. Also I can see all of my policies on their portal, no waste of paper, everything online. Thank you smei!

Rana Dincer

Quotes from well-known and specialist insurers, including:

Insurers smei work with