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Pro Retail

We're fast so you're not furious

Fast track to specialist retail insurance

Just as your customers expect their goods pronto, we understand that many businesses need insurance cover just as efficiently. When you’re responsible for all aspects of a business, it can be difficult to find the time to arrange your business insurance. So, let us do the hard work of searching for your insurance, so you don’t have to. We’re fast, so you’re not furious.

It’s often tempting to simply renew your existing cover, however, are you sure you have the appropriate type and level of cover for your needs? That’s where we can help. As an insurance broker we arrange appropriate and affordable business insurance for our customers from our panel of UK based insurers, some of which provide features and benefits that may not be available on a direct basis or via price comparison websites. What’s more, you could save over 15% with us*.

Our Solution for You

You know how to keep your customers happy and so do we. smei helps protect nearly 20,000 businesses nationwide and we like to treat each one as an individual – as demonstrated by our Gold Feefo Award for customer service**.

We understand what it takes to run a business like yours, so rest assured you’re in safe hands. Add in our personal service and expertise and what’s not to like?

Contact us today

Call our team of insurance experts to receive a no obligation, instant quote today.

Phone lines are available Mon-Fri: 9am - 5pm

Quote Line: 0330 134 4559

Standard Covers***

  • Contents.

  • Accidental damage.

  • Glass.

  • Business interruption.

  • Employers liability.

  • Public and products liability.

  • Book debts/account receivable.

  • Money in safe.

  • Money on premises.

Optional Covers*

  • Legal expenses.

  • Subsidence.

  • Loss of rent receivable.

  • Tenants improvements.

  • Terrorism.

  • Embedded breakdown.

  • Goods in transit.

  • Buildings.

How We can Help You

  • By letting us search for the options available for you, we aim to help save you time and money by providing competitively priced insurance that meets your requirements. Therefore, you can focus on running your business, safe in the knowledge you have the appropriate cover in place.
  • You can access your insurance documents and other information from our dedicated customer portal.
  • We provide claims advocacy, so rest assured we will support you through difficult, complex or contentious claims.
  • We’ll give you access to news, useful business guides, and exciting competitions.

About Us

smei is part of Jelf, an award winning expert in insurance and risk management. We provide a range of insurance products to small and medium sized businesses across the UK. With many years of experience and nearly 20,000 customers, we are confident we can find the insurance policy that’s right for you.

Contact Us

Call our team to receive a no obligation, quote today.

Call the quote line: 0330 134 4559 (Mon-Fri: 9am - 5pm).


Terms and conditions:

* We randomly surveyed 88 policyholders (3.84%) who obtained cover through us between December 2017 and June 2018. 97% made a financial saving by moving to SMEi, with an average saving of 23.97%. This data excludes commercial and residential insurance for landlords.

** The award is in recognition of consistently delivering positive customer service over the last 12 months (calendar year 2018).

*** Standard and optional cover may differ dependent upon insurer.

SME Insurance Services is a trading name of Jelf Insurance Brokers Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA). Not all products and services offered are regulated by the FCA.  Registered in England and Wales number 0837227. Registered Office: Hillside Court, Bowling Hill, Chipping Sodbury, BS37 6JX.

This is where you add a custom message

This is where you add a custom message

This is where you add a custom message

Please note we are unable to quote for Takeaway Delivery Drivers or Couriers - TEST

Please note we are unable to quote for Takeaway Delivery Drivers or Couriers

Related FAQs See all FAQs

Using a broker to arrange your insurance may help reduce your workload and the associated time it takes you to search for your insurance. It is our aim to help you get value for money therefore we use the strength of our market position to negotiate with insurers, in advance, the product and premium pricing. We do this to help deliver the right product, at the right price for our customers. To present you with the options available to you, we compare insurance from a panel of UK insurers so that we can recommend a product to suit your business needs.


You can get a quote by telephone. On average a quote will take around 10 minutes over the phone, depending on the complexity of the business requirements.


It is helpful to have any previous insurance policies handy, and any renewal documentation or information you have got so far. It doesn’t matter if you don’t have them though, we will guide you through the relevant questions. Basic details about your business and property will be needed, if you have any tools or stock to insure for example, their value would be required also.

Feefo Reviews

of our customers would recommend our service based on Feefo

Provided by Feefo
Customer Testimonials
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We have saved £££s by switching our insurance to smei. Really easy to approach and always willing to answer queries without making you feel as though you are bothering them. We have been recommending smei to all my business colleagues.

Mrs Susan & Mr Ronald Firth

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Existing Customers
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